President Obama feels that "we" lost a sense of speaking directly to the American people. Notice the odd use of "we", with the President it is usually "I".
The problem is not that he, the Administration or the Democrats lost the sense of speaking directly to. There is entirely to much of speaking to, and not nearly enough of speaking with, or listening to, the American people.
Perhaps there is a lesson learned here, and the President will actually start to fulfill some of the promise that so many believed in upon his election.